Question 1

How do I place an order?

Accepted Answer

Choose your items in the shop and follow the checkout steps. Available options and next steps are shown before you submit your order.

Question 2

When does ordering open for the following week?

Accepted Answer

Pre-orders open each week on Friday at 12:00p and they close on Sunday at 8:00p. Porch pick up will be Wednesdays from 3-7p.

Question 3

Where and when is pickup?

Accepted Answer

Currently our only location for pickup is at our home in Montrose. The confirmed location, date, and time will be included with your order details.

Question 4

Do you offer delivery?

Accepted Answer

As Fir & Flour grows, delivery is something that I want to offer.

Question 5

How can I pay?

Accepted Answer

Available payment methods are shown before you complete checkout and are summarized in your order confirmation.

Question 6

Can I change or cancel an order?

Accepted Answer

Use the contact details in your order confirmation to ask about a change or cancellation. I will only accept changes or cancellations up till Tuesday at 12:00pm.

Question 7

Where can I find ingredient and allergen information?

Accepted Answer

Check the product details for available ingredient and allergen information. Contact us before ordering if you need clarification about a specific item.

Fir & Flour

FAQ

Frequently Asked Questions